Job Summary
The Pharmacy Manager is responsible for overseeing the overall operations of the hospital pharmacy, ensuring the safe, effective, and compliant dispensing of medications. The role includes inventory management, regulatory compliance, staff supervision, vendor coordination, quality assurance, and ensuring optimal pharmaceutical care across all specialties of the hospital.
Key Responsibilities
Pharmacy Operations
- Manage day-to-day operations of inpatient, outpatient, emergency, and specialty pharmacies.
- Ensure accurate dispensing and distribution of medications as per physician prescriptions.
- Maintain adequate stock levels of medicines, consumables, and pharmacy supplies.
- Monitor drug utilization and minimize medication errors.
Inventory & Supply Chain Management
- Plan and monitor procurement of medicines and surgical consumables.
- Coordinate with vendors and suppliers for timely procurement.
- Monitor stock expiry, near-expiry products, and slow/non-moving inventory.
- Ensure proper storage conditions for drugs, narcotics, vaccines, and temperature-sensitive items.
Regulatory Compliance
- Ensure compliance with Drugs and Cosmetics Act, Pharmacy Act, NABH standards, and other applicable regulations.
- Maintain all statutory licenses and records.
- Oversee controlled drug management and documentation.
- Ensure periodic audits and compliance reviews.
Team Management
- Supervise pharmacists, pharmacy assistants, and support staff.
- Prepare staff schedules and duty rosters.
- Conduct performance evaluations and training programs.
- Ensure adherence to pharmacy SOPs and hospital policies.
Quality & Patient Safety
- Implement medication safety initiatives.
- Monitor adverse drug reactions and medication incidents.
- Participate in hospital quality improvement programs.
- Ensure proper labeling, dispensing, and patient counseling practices.
Financial Management
- Monitor pharmacy revenue, expenses, and profitability.
- Control inventory carrying costs and wastage.
- Prepare departmental budgets and reports.
- Analyze pharmacy performance indicators and cost-saving opportunities.
Coordination & Communication
- Coordinate with clinicians, nursing teams, procurement, finance, and quality departments.
- Support formulary management and drug evaluation activities.
- Assist in introducing new medications and treatment protocols.
